My career goal is to be a communication and protection engineer in power systems. Currently I am researching on Smart grid and IEC 61850 protocols.
Monday, December 31, 2007
Call center- proof of concept
The system is designed with a centralized server where all station registration and call control happens. There are distributed gateways across various geographically dispersed locations to support TDM connectivity and media resource distribution.
Survivability is built for each remote location in case of a link failure or central location failure. The system is a fully redundant server system with a backup option connected at DR site. The main server is a duplicated server with active and hot standby servers where fail over happens seamlessly.
The system will demonstrate two separate sites. Main Site consists of a S8720 Media server and G650 Media Gateway. Remote Site will have another G650 Media Gateway controlled by the Main Server.Additionally the Remote site will have a S8300 Media Server and housed in a G700 Media Gateway.
The stations physically distributed between two sites will be administered on the Primary Server located Main Site. Avaya Communication Manager allows the customer to create the dial plan using from three to seven digits.
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